Adeje’s quality recognised

 

The council is awarded for its excellent training initiatives and work-seeking programmes

The Adeje department of economic development and employment policies has been awarded a Certificate of Excellence, EFQM, from the European Foundation for Quality Management, for the level of attention offered and given to the public in the areas of training, employment and businesses assessment. The award was presented at an event in the Costa Adeje Tourism Development Centre (CDTCA).

Councillor for the department, Manuel Luis Méndez Martín received the certificate from Francisco Martón Santamaría, from the Bureau Veritas, the agency charged with evaluation and certification in Andalucía and the Canarias. Also present were the departmental head, Mercedes Vargas, and the councillor for tourism, Ermitas Moreira (who headed up the employment department in previous years, when it was first awarded this certificate in 2015).

Méndez Martín said, “Offering a quality service to our users, who belong to the section of society in search of work, and the businesses who are looking for assessment assistance, that’s our daily challenge”. He praised the work of his colleague Ermitas Moreira as well. He said the priority for his department was to ensure that anyone who contacted them in search of a solution to their problems received personal attention and a quality service. “Unfortunately we cannot solve every single problem, we don’t have magic wands to create jobs for everyone, but what we can do is offer professional service and attention, and ensure proper and actual responses to problems and open a door to hope to those seeking assistance”.

The certificate is awarded every two years during which time the Bureau Vertias are evaluating and invigilating the work of the companies in line for certification. That the Adeje department has been awarded for a second consecutive time is rewarding, says the councillor, as it indicated “that we are improving and growing with our commitment to all those who are looking for work or seeking to improve their working potential”.

EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competiveness of the European economy. It looks to establish a global vision in companies to encourage and stimulate improvement and excellence in work practises. According to Francisco Martón Santamaría, in Adeje’s case, “the protagonists are the workers in the Adeje department – we know that in many cases to receive the certificate a second time can be more difficult as it requires an application to the job that is continuous and constant and requires the full commitment of all those involved”. He congratulated the Adeje department, as it is, he said, “a centre for preparation for workers allowing them to choose a route, a path to stability and to gainful employment”.


Department of Communications